Lre Customer Care Article

When you're unsure what to do, our Customer Care team is there for you.

At Little Real Estate we believe in giving you real service; real people, real conversations and real outcomes. This is why we have a national Customer Care team that is available to both tenants and landlords to help with any questions you have about your property.

They can assist with almost all situations that your property manager or leasing agent can and are available seven days a week.

Customer Care can help with, but are not limited to:

Maintenance:

-Setting up new maintenance requests

-Arranging trades people to attend your property after hours if it is an urgent issue

-Updating you on the status of an existing maintenance request

Leasing:

-Checking the status of your application

-Checking the status of available properties

-Informing you of the upcoming inspections

Your property:

-Checking the status of any requests

-Creating new requests

-Assisting with rental payments

-Assisting with statements and ledgers

Keep Customer Care in mind

Our Customer Care team is there to help solve problems and provide a high quality of service. If you are unsure who to speak to, or what to do, then give Customer Care a call on 1300 LITTLE (54 88 53) and they will point you in the right direction. 

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