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At Little Real Estate we believe in giving you real service; real people, real conversations and real outcomes.This is why we have a national Customer Care team that are available to help with any questions or queries you have about your property, whether you’re a tenant or a landlord, and our company.
They can assist with almost all situations that your property manager or leasing agent can, and are available seven days a week, even after hours.
-Setting up new maintenance requests
-Arranging trades people to attend your property after hours if it is an urgent issue
-Update you on the status of an existing maintenance request
-Check the status of your application
-Check the status of available properties
-Inform you of the upcoming inspections
-Check the status of any requests
-Create new requests
-Assist with rental payments
-Assist with statements and ledgers
Customer Care are there to help solve problems and provide a high quality of service. If you are unsure who to speak to, or what to do, then give Customer Care a call on 1300 Little (54 88 53) and they will point you in the right direction.
Customer Care availability:
7:00am – 8:00pm Monday to Saturday
9:00am – 6:00pm Sunday
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