Emergency maintenance (blocked toilets, major leaks/floods, gas leaks or power outages for example) should be reported by phone to your Property Manager. 

Our Customer Care Centre is also available to tenants 7 days a week (1300 548 853) Monday to Saturday from 7am to 8pm EST and Sundays from 9am to 6pm. But if it’s after hours and you’ve got an urgent situation on your hands, here’s a list of local repairers available 24/7. 

Victoria
Plumber
Pinnacle Plumbing 0419 019 993 Inner suburbs and all Victoria
Focus Property Services 0449 544 462 Frankston and Cranbourne
Aqua-Tech Plumbing 0447 464 580 Inner suburbs
Gas Plumber
Pinnacle Plumbing 0419 019 993 Inner suburbs and all Victoria
Electrician
Auburn Electrics 0419 341 052 Inner suburbs
Glass
AAA Glass 9338 1281 North West Melbourne
O'Briens Glass 13 16 16 Inner and northern suburbs
Dungan Glass 9818 1555 Inner suburbs
M & M Glass 0488 010 124 Inner suburbs
Affordable Glass 9366 7706 Western suburbs
Locksmith
Patterson Locksmiths 0411 555 596 All Victoria
Liberty Locksmiths 0414 476 424 Inner suburbs
Brunswick Locksmiths 9350 6968 Inner and northern suburbs
Flood Response Services
Flood Response 1300 819 396 All Victoria and Melbourne metropolitan area
New South Wales
Plumber
Harcombe Plumbing 0415 231 594 Eastern Suburbs / All NSW
Eltee Plumbing 0411 113 066 All NSW
APS Plumbing 0410 454 165 All NSW
Flood Response
MCM Property Care 0452 225 134
Mr Flood 0450 631 442
Carpet at Live 0411 577 212
Electrician
AVTEC Electrical 0407 954 351 / 0410 897 914 Greater Sydney
David Jones 1300 353 532 All NSW
Locksmith
Alert Locksmiths 0418 292 278 Northern suburbs
Clockwork Locksmith 0409 101 787 Hurstville area
Handyman
Minimum Downtime 0414 266 392 Hurstville area
Grasshopper - Glazier 0410 386 582
Express Glass 0425 299 123
Queensland
Plumber
Tap 'R' Us Plumbing 1300 782 070 Sunshine Coast
Aptus Plumbing & Gas 07 3205 1991 Brisbane & northern suburbs
Danmore Plumbing 0431 670 983 Gold Coast
Category 5 0477 094 334 Gold Coast
Electrician
JDR Electrical 0403 280 446 Sunshine Coast
Silvios Electrical Service 0422 852 663 Brisbane inner suburbs
Electricians QLD 1300 723 532 Brisbane inner, west and south
Prolec Electrical 0406 996 109 Gold Coast
LPM Electrical 03 8809 5508 Brisbane
Glass
ASAP Glass 1300 734 584 Brisbane inner & northern suburbs
Frog Glass 07 3272 1644 Brisbane inner & west
Build Pro 1300 254 726 Sunshine Coast
All States
Flood Response Services
Emergency Services
SES 132 500 Storm or flood damage in a natural disaster