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Lauren Wilden-Ross

Leader - Client Experience Management , Point Cook

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Lauren Wilden-Ross leads the Little Real Estate Client Experience team across the rental markets in NSW, VIC, and QLD. Her comprehensive industry knowledge ensures Lauren consistently exceeds client expectations while ensuring her team delivers unparalleled customer service.

Lauren brings over ten years of diverse experience in the real estate industry, including property management, leasing, and business development. Her thorough understanding of the market dynamics, as well as a vast personal network across the three states, makes her a valuable part of the Client Experience team.

Beyond delivering first-class experiences for our investors and referral partners, Lauren is deeply committed to encouraging her team's personal and professional growth and empowering them to retain the best customer experience as a number one priority.

She highly values openness and honesty, recognising their importance not only in managing her team but also in fostering transparent communication with her clients.

"The fundamental basis for nurturing a business relationship is a shared sense of trust," Lauren explains. "A solid partnership thrives on transparent, two-way communication."